Last Updated: December 05, 2024
This Privacy Policy (the “Policy”) outlines how OneCall Plumber Denver (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website onecallplumberdenver.com (the “Website”) or submit a request for a quote through it. By using this Website, you agree to the terms outlined in this Policy.
This Policy covers:
- What personally identifiable information (PII) is collected through the Website, how it is used, and with whom it may be shared.
- Your choices regarding the use of your information.
- Security measures in place to protect your data.
- How you can correct inaccuracies in your information.
Information Collection, Use, and Sharing
We collect the information you voluntarily provide through forms on our Website, such as your name, email address, phone number, and other details required to fulfill your request.
We use this information to respond to your inquiries and provide services you’ve requested. Your information may also be shared with our Premier Partners as outlined in our Terms of Service. These partners may share your information with their contractors, agents, employees, or other relevant parties to fulfill your requests.
We do not sell your information to third parties. However, we may contact you in the future via email to share updates about our services, promotions, or changes to this Policy unless you opt out.
Your Access to and Control Over Information
You can opt out of future communications from us or access, correct, or delete your information by contacting us at [email protected]. You may:
- Request details about the data we have collected about you.
- Update or correct inaccuracies in your information.
- Request the deletion of your data.
- Express concerns about how your data is used.
Security
We prioritize the protection of your information. Sensitive information, such as payment details, is encrypted and securely transmitted. You can verify the security of our Website by looking for a lock icon in your browser’s address bar or “https” at the start of the Website URL.
Only authorized employees who require access to your data to perform specific tasks (e.g., customer service) are granted access to personally identifiable information. We also store your information on secure servers.
If you believe we are not abiding by this Policy, please contact us at [email protected].
California Consumer Privacy Act (CCPA) – Rights for California Residents
Under the CCPA, California residents have specific rights regarding their personal information (“PI”). This section explains the PI we collect and how California residents can exercise their rights.
Information We Collect
We collect the following categories of PI:
- Contact Information: Name, email address, phone number, and mailing address.
- Online Identifiers: IP address and browser information.
Sources of Information
We collect PI:
- Directly from you (e.g., through forms or inquiries on our Website).
- Indirectly from your device or browser (e.g., IP address).
- From third parties, including our Premier Partners or publicly available sources (e.g., social media platforms).
How We Use Your Information
We use your PI to:
- Fulfill service requests, such as providing quotes or responding to inquiries.
- Improve our services and Website.
- Ensure the security of your information and comply with legal obligations.
Sharing of Information
We may share your PI with:
- Service Providers: To assist in delivering requested services.
- Premier Partners: Who may share your PI with contractors, agents, or affiliates.
- Legal Authorities: If required by law.
Your Rights Under the CCPA
As a California resident, you have the right to:
- Know: Request details about the PI we collect, use, or share.
- Access: Obtain a copy of your collected information.
- Delete: Request that we delete your PI, subject to legal exceptions.
- Non-Discrimination: Exercise your rights without discrimination.
Submitting a Request
To exercise your rights, contact us at [email protected]. Include your full name, contact details, and a description of your request. We may verify your identity before processing your request.
Authorized Agents
You may designate an authorized agent to submit requests on your behalf. Written proof of authorization is required for verification.
Contact Information
For questions or concerns about this Policy, contact us:
- Email: [email protected]
- Phone: (720) 282-0485
OneCall Plumber Denver
Denver, CO
onecallplumberdenver.com
